Our Performance

Our staff work hard to deliver the best possible service to our tenants and customers and this is reflected in our performance.

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You can find our performance reports here:

2019/20

Performance Poster Q2 (PDF File, 400kb)

Performance Poster Q1 (PDF File, 399kb)

2018/19

Performance Poster Q4 (PDF File, 301kb)

Performance Poster Q3 (PDF File, 243kb)

Performance Poster Q2 (PDF File, 243kb)

Performance Poster Q1 (PDF File, 245kb)

2017/18

Performance Poster Q4 (PDF File, 245kb)

Performance Poster Q3 (PDF File, 244kb)

Performance Poster Q2 (PDF File, 244kb)

Performance Poster Q1 (PDF File, 244kb)

Our customer satisfaction figures are updated annuallyStar Report 2016/17 (PDF File, 430kb)

Our latest financial performance

Annual accounts (PDF File, 1,029kb)

The cost and quality benchmark reportCore benchmark report (PDF File, 1,632kb) (PDF File, 1,632kb)